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Journal of Emerging Trends in Computing and Information Sciences >> Call for Papers Vol. 8 No. 3, March 2017

Journal of Emerging Trends in Computing and Information Sciences

Challenges facing Business Process Automation in Public Universities in Kenya

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Author Jairus Odawa Malenje
ISSN 2079-8407
On Pages 352-357
Volume No. 5
Issue No. 4
Issue Date May 1, 2014
Publishing Date May 1, 2014
Keywords Business process, process automation, ICT resource deployment


Abstract

The rapid development of information and communication technologies has resulted in the wider availability of the latest technologies at very affordable costs. These resources can be found in most public offices indicating some form of automation. However, according to research carried out in one of the public universities in Kenya, the acquisition of these resources has not translated into business process automation. The study revealed that most of the employees used the resources for their own benefit and not the organization. Viable interventions are recommended to ensure that these resources added value to the institutions.
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