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Journal of Emerging Trends in Computing and Information Sciences >> Call for Papers Vol. 8 No. 3, March 2017

Journal of Emerging Trends in Computing and Information Sciences

Review of IT Control Chart

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Author Igor Trubin
ISSN 2079-8407
On Pages 857-868
Volume No. 4
Issue No. 11
Issue Date December 01, 2013
Publishing Date December 01, 2013
Keywords Control Chart, Six Sigma Tools, SPC


Abstract

The Control Chart is one of the main Six Sigma tools to optimize business processes. After some adjustments it is used now as visualization tool in IT Capacity Management especially in “behavior learning” products to underline performance and capacity usage anomalies. This review answers the following questions. What is the Control Chart and how to read it and where to use? Review of some performance tools that use it. Control chart types: MASF charts vs. classical SPC; introduction to IT-Control Chart for IT application performance control. How to build a Control Chart using Excel for interactive analysis and R scripting to do it automatically?
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